1. Information We Collect
When you interact with us—whether inquiring about a custom wood build, requesting details on a rustic coffee table, or simply browsing our catalogue—we collect the minimal amount of information necessary to assist you. This typically includes your name, email address, phone number, and any project-specific details you choose to share with our workshop.
2. How We Use Your Information
We use the information we collect strictly to communicate with you, process your requests, provide estimates, and ensure your reclaimed furniture project is completed to our highest standards. We do not sell, rent, or distribute your personal details to third-party marketers or advertisers.
3. Cookies and Browsing
Our website uses fundamental cookies to ensure secure and reliable performance. We may also utilize basic, anonymized analytics to understand how visitors interact with our galleries and catalogue. This helps us refine our online presence and make it easier for you to find the right piece. You can manage your cookie preferences directly through your browser settings.
4. Data Security
We employ sensible, industry-standard measures to protect the information you share with us. Just as we carefully treat and seal our reclaimed wood for longevity, we take the safeguarding of your personal data seriously, protecting it against unauthorized access, disclosure, or alteration.
5. Your Rights
You have the right to access, update, or request the deletion of the personal information we hold about you at any time. If you would like to exercise these rights or review the data we have on file related to your past projects, please contact us directly, and we will promptly address your request.
6. Contacting Us
If you have any questions or concerns regarding this Privacy Policy, our workshop practices, or how we handle your data, we are always here to help. Reach out to us via the contact details below:
- Email: hello@reclaimworks.com
- Phone: +44 20 8094 617
Last updated: January 2026